What is Website Maintenance?
Simply put, website maintenance(external link) is the ongoing process of keeping a website secure, up to date, and performing at its best for users.
Keeping up to date with your website’s maintenance is essential for any business in New Zealand because it ensures reliability, prevents downtime, and protects sensitive data.
At Somar Digital we provide website support and maintenance to a number of trusted companies and organisations in New Zealand such as Greater Wellington Regional Council, Cancer Society NZ, and Citizens Advice Bureau.
Why Website Maintenance Matters for NZ Businesses
For New Zealand businesses, website maintenance directly impacts security, performance, and user experience. For example, outdated plugins, ignored updates, or broken functionality can lead to vulnerabilities, slow loading speeds, or a poor impression for customers.
Local considerations such as compliance with the New Zealand Privacy Act, fast communication in the same time zone, and access to a locally-based support team make choosing a New Zealand provider especially valuable.
Working with a local team can help make communication a lot easier and straightforward. Not only are you working in the same timezone but they’re more likely to have expertise in platforms widely used in New Zealand such as Silverstripe CMS.
What Does Website Maintenance in New Zealand Include?
In New Zealand, website maintenance can cover a range of essential tasks that keep your site secure, fast, and accessible.
Ideally, you’re looking for an agency or an internal team that is proactive who can respond to issues quickly, preventing small issues from becoming costly problems.
Typical maintenance tasks include:
- Software and plugin updates
- CMS and security patching
- Performance and uptime monitoring
- Backups and disaster recovery
- SEO audits and content refreshes
These services ensure your website continues to meet the needs of users while staying ahead of potential technical or security risks.
How Often Should You Maintain Your Website?
For the vast majority of websites, monthly maintenance is recommended to keep your site up to date and running smoothly.
Regular updates prevent downtime, protect against hacks, and reduce the risk of broken functionality.
Somar Digital works with clients under a Service Level Agreement (SLA), which guarantees an agreed number of hours each month for general maintenance.
Clients can also raise additional improvements or bug fixes as needed, while larger updates or new features can be scoped as standalone projects.
This structured approach gives our clients peace of mind that their website is getting continuous care without unexpected surprises.
How Much Does Website Maintenance Cost in NZ?
Website maintenance in New Zealand can vary widely depending on the size of the site and the amount of maintenance it needs on an ongoing basis.
A basic content site with a few pages probably doesn’t need a lot of maintenance but a much larger site that handles large amounts of data is a different story altogether.
The cost depends on several factors, including:
- Complexity of the site and number of integrations
- Hosting environment and infrastructure requirements
- Support level, from basic updates to fully managed services
If you have any questions about website maintenance or would like a quote you can contact our friendly team at the link below.
Can You Do Website Maintenance Yourself?
Yes, you can do website maintenance yourself if you have the technical expertise, but it can be time-consuming and risky without the right tools and knowledge. Ideally, you would need a dedicated internal team that can provide website maintenance services.
Typically, though, most organisations choose to work with a trusted New Zealand digital agency like Somar Digital to ensure tasks are handled properly and issues are identified early.
Working with a professional ensures you have a local support team monitoring your site and keeping everything secure and optimised.
Somar Digital’s Website Maintenance Services
Somar Digital’s Wellington-based support team provides reliable, proactive website maintenance services for organisations across New Zealand.
We specialise in Silverstripe CMS(external link) but have experience working with other technology such as Sanity and Webflow. We host client websites on our own custom-built hosting platform which is built on AWS infrastructure, ensuring security, scalability, and high performance.
Our maintenance services help not-for-profits, government agencies, and businesses save time and money by preventing problems before they happen and keeping their sites fully optimised for users.
Case Study: Greater Wellington Regional Council
Greater Wellington Regional Council has relied on Somar Digital for ongoing website support and maintenance for a number of years now. The site has gone through a number of changes and design updates during that time and ongoing website maintenance and support has been (and continues to be) an important part of it.
An example of the type of maintenance is load testing to prepare the Greater Wellington site for large influxes of visitors. In a region of over 500,000 people the Greater Wellington site could experience a jump in users in the event of an emergency. By providing website performance testing we help Greater Wellington mitigate the risk of their website crashing.
Along with regular updates, security monitoring, and performance optimisation, we’ve worked with Greater Wellington to keep their website a trusted and accessible source of information for the community.
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