Helping tens of thousands of Wellingtonians get around this beautiful city of ours
Metlink, as part of the Greater Wellington Regional Council, is the Wellington region’s public transport network of bus, train and harbour ferry services - overseeing 4 rail lines, over 100 bus routes, more than 200 school bus services, and 4 harbour ferry stops.
Metlink required an all-new responsive website to help hundreds of thousands of commuters find public transport information, such as timetables and dynamic journey plans, quickly and easily.
The website was recognised in September 2016 with the “2016 WebAward for outstanding achievement in web development” accolade in the world’s premier competition for web developers and advertising agencies.
The Most Trusted form of Public Transport Information
On average 38 million trips are taken on Wellington’s PT network a year: the Metlink website is the most used form of PT information for people using Wellington’s PT service. The future of the Metlink Commuter App: the Metlink Commuter App’s usage has been on the rise ever since it was first introduced.
New Website Prefered by Users
Over 20,000 people rely on the Metlink website every day and the Greater Wellington Regional Council have received extremely positive feedback to date - 94% of users surveyed prefer the new site vs. the previous website.
Server load and emergencies
The Metlink website needs to handle the stress of a natural disaster or other serious unplanned disruption. Somar set up a robust, reliable server solution using the Amazon Web Services (AWS) platform then completed several stress tests. We pushed a test scenario for 30,000 server requests per minute (far above what the site might expect), and it performed admirably.
David Boyd, Customer Experience Manager