Helping the Department of Internal Affairs create a streamlined online process for the delivery of services to all of Government.
Department of Internal Affairs (DIA)(external link) required an online marketplace platform that lets New Zealand and internal businesses offer their products and services directly to New Zealand All of Government (AoG) organisation.
The Marketplace streamlines the procurement process for government agencies by providing pre-authorised products and services by suppliers and vendors. This reduces the cost of procurement and simplifies the purchasing process for New Zealand government.
Design System Consistency
It was acknowledged by DIA that nearly all NZ Government websites are inconsistent and have few interconnected design components. Without a defined pattern library to adhere to, Somar researched other relevant NZ Government sites to ensure a consistent user experience from one .govt.nz site to the next.
Content Change Requests
In order to ensure that the digital Marketplace was fit for purpose, DIA shared work in progress with stakeholders and external suppliers. This user testing was essential for the UX of the project, however, it required Somar to be flexible to accommodate instant changes to form fields and content so that DIA could fine-tune the tool and re-rest in realtime. Our Agile methodology allowed for this, giving DIA the confidence to make any changes at any point in the project, whether mid-Sprint or even revisiting previous features.
Ching-Wei Yeoh, Marketplace Product Owner